Company Information on Your Website: UK Requirements and Best Practices
15 August 2026
Learn what UK businesses must display on their websites – Companies House details, VAT, contact info, and best practices for building trust in 2026.
Why Displaying Company Information Matters
In the UK, showing clear company information on your website isn’t just a legal obligation – it’s a powerful trust signal. Consumers increasingly check for a physical address, registration number, and contact details before making a purchase or enquiry. In 2026, with online fraud on the rise, transparency helps you stand out as legitimate and credible. Displaying accurate company information also protects your brand from impersonation, as customers can verify your official details against Companies House records. Moreover, failing to display required information can lead to fines and enforcement action from regulators. Make it easy for visitors to find out who you are, where you’re based, and how to reach you – it’s a small investment that pays off in customer confidence and legal peace of mind.
Legal Requirements for Limited Companies and LLPs
Under the Companies Act 2006, limited companies and LLPs in the UK must display specific details on their website. These include the company’s registered name, its registration number, the registered office address, and the place of registration (e.g., England and Wales). If the company is in liquidation or insolvency proceedings, you must also state that fact. For LLPs, similar rules apply, but the registered office is called the ‘registered office’ too. These details should appear on any website that is used for business purposes, including social media profiles if they act as your primary online presence. Ensure the information is legible and not hidden in tiny print – it must be clear to any visitor. Failure to comply is a criminal offence and can result in a fine.
VAT Numbers and Financial Transparency
If your business is registered for VAT in the UK, you must display your VAT registration number on your website, particularly if you sell goods or services online. This is part of the VAT regulations and helps customers verify your business for B2B transactions. The VAT number should be clearly visible on your contact page, footer, or checkout page. In addition, if you are providing e-commerce services, you should display your company registration number and VAT number before the customer places an order. For businesses not VAT-registered, it’s still good practice to show your full legal name and address to comply with consumer protection laws. Transparency about your financial details reassures customers that they are dealing with a genuine entity and not a fly-by-night operation, which is especially important in competitive UK markets.
Contact Information and Accessibility
Beyond legal necessities, your website should make it simple for visitors to contact you. At minimum, include an email address and phone number. However, for physical businesses, a full postal address is recommended, even if you’re a home-based business – you can use a registered office address for privacy. Consider adding a contact form, but also provide direct contact details as some users prefer immediate outreach. In the UK, under the Consumer Rights Act, you must provide accurate contact information before a purchase is made, including for digital content. Make your contact page clear, with links in the footer and navigation menu. In 2026, users expect quick responses, so consider adding a live chat or WhatsApp Business line if appropriate. Being accessible builds trust and reduces customer frustration, leading to higher satisfaction and repeat business.
Data Protection, Privacy, and Cookie Notices
UK businesses must comply with the UK GDPR and the Data Protection Act 2018. This means your website must have a clear privacy policy explaining what personal data you collect, how you use it, and the legal basis for processing. You also need to provide a cookie notice that obtains consent before setting non-essential cookies. Many companies mistakenly ignore these requirements, but the Information Commissioner’s Office (ICO) actively enforces them, with fines and penalties for non-compliance. To stay compliant, include a banner that allows users to choose which cookies to allow. Your privacy policy should be easy to find – typically linked in the footer of every page. Remember to state your company name and contact information within the privacy policy. Taking these steps not only avoids legal trouble but also reassures customers that their data is safe, which is a major factor in purchasing decisions today.
FAQ
Yes, if you are a limited company or LLP, you must display your registered office address. This is a requirement under the Companies Act 2006. You may use the address when you register, but it must be a physical address where official mail can be sent. If you work from home and prefer not to show that address, you can use a registered office service provider, but the address must still be one where Companies House can contact you.