Self Referral for NHS Mental Health Services (2026)
16 August 2026
Learn how to self-refer to NHS mental health services in 2026. Step-by-step guide covers talking therapies, eligibility, and what to expect.
What is self-referral for NHS mental health?
Self-referral means you can apply directly for NHS mental health support without needing to see your GP first. In England, the service is formally called NHS Talking Therapies (formerly IAPT) and it’s designed to help with common issues like anxiety, depression, stress, and panic attacks. You don’t need a letter or approval from your doctor. You simply contact the service yourself, explain your situation, and they’ll assess whether they can help. It’s free, confidential, and a proactive way to get support quickly. The aim is to make mental health care more accessible and to reduce barriers that might stop people from seeking help.
How to self-refer to NHS Talking Therapies
Self-referring is straightforward. Find your local NHS Talking Therapies service by searching the NHS website for ‘NHS Talking Therapies’ or using the service finder. Most areas allow you to refer online via a secured web form, but you can also call them directly or sometimes refer by email. The form asks for your contact details, basic demographics, and a few questions about how you’re feeling and what support you’re looking for. You don’t need to have a diagnosis or know the exact treatment you want. If you’re unsure which service covers your area, call 111 or ask your GP receptionist – they’ll point you in the right direction.
Who can self-refer and eligibility
NHS Talking Therapies is available to adults (usually 18 and over) who are registered with a GP in England. But you don’t need to be registered with a GP – some services accept self-referrals from people who are homeless or not registered. The service is primarily for mild to moderate mental health conditions like anxiety and depression. If you’re experiencing severe symptoms, such as suicidal thoughts or mania, you’re still welcome to self-refer, but the team may suggest more urgent support or refer you to a specialist service. There is no strict eligibility test for age or background. The key thing is that you feel you could benefit from talking therapy or guided self-help.
What happens after you refer
Once you submit your self-referral, you’ll usually receive a contact from the service within a few working days. They’ll do an initial assessment over the phone or by a video call. This is a friendly conversation to understand your situation and what you hope to change. Based on that, they’ll recommend the most suitable option – for example, cognitive behavioural therapy (CBT), counselling, online therapy, or a group workshop. Some people are offered a place on a guided self-help programme with a therapist’s support. You can decline any recommendation. If the service isn’t right for you, they’ll signpost you to other local organisations or advise you to see your GP.
Alternatives and support if self-referral isn't right
If self-referral doesn’t feel like the right step, or if you need help before an assessment, there are other NHS and voluntary options. You can always see your GP – they can discuss your options and refer you to secondary mental health services if needed. For immediate crisis, you can call the 24/7 NHS mental health helpline in your area, or dial 111 and select the mental health option. If you prefer non-NHS support, charities like Mind, Samaritans, and SANE offer helplines and online peer support. You might also consider privately funded therapy, but always check the therapist’s accreditation. Remember, it’s okay to change your mind and seek a different path at any time.
FAQ
NHS Talking Therapies, formerly known as IAPT, is a free NHS mental health service for people aged 18 and over in England. It provides evidence-based treatments like cognitive behavioural therapy (CBT) for common conditions such as anxiety and depression. You can access it without a GP referral.